Help On LilaHerzen



General Information

Is LilaHerzen really Free?

What is the difference between Basic and Gold Memberships?

I just signed up and have not received my Password yet, what do I do?

How can I contact your Customer Service?

<< Back to "Help & Information" Page


Is LilaHerzen really Free?

LilaHerzen offers a variety of membership plans. Basic membership is free. As a Basic member, you can browse through our database of profiles including around 3 million members, view your activity and use search options. If you decide to have more contact with other members, upgrade your membership to:

  • send and receive email via our secure system
  • chat with other members for hours
  • upload your photos and check others out
  • go back to previous emails at any time.

In other words, with Gold membership you receive far more privileges for as little as £6.99.

top

What is the difference between Basic and Gold Memberships?

Basic membership offers you wide possibilities of search and browsing through profiles. You can also rate for other members and view your activity page. Gold membership provides more options: detailed search, chatting, reading and sending messages, viewing larger photos and commenting on other members' profiles. Just click Make Payment today to upgrade.

top

I just signed up and have not received my Password yet, what do I do?

There may be a number of reasons why your password has not arrived yet, including possible issues with your email provider or our mail server. Don't worry though; you can use this form (active link on forgotten password) to request your password again. If you are still having problems receiving your password, please contact us. Most email providers now routinely employ anti-spam software. Unfortunately, because of the number of emails LilaHerzen sends out, your email provider might be classifying some LilaHerzen messages as spam. To make sure that you receive email from other LilaHerzen members, as well as announcements and updates, please click here (Don't let your emails get blocked) and follow the instructions provided.

top

How do I contact your Customer Service?

contact us, email admin@planetsappho.com or call us at (212) 796-6946

top

<< Back to "Help & Information" Page